Frequently Asked Questions

Everything you need to know about your Gossamer experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.

What is your return policy?

Gossamer accepts returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that intimate apparel and final sale items are non-returnable.

How do I find my correct size?

Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

Are your fabrics sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we strictly partner with manufacturers who follow fair labor practices.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.